Customer care
Contact and support
Questions about a memorial, plaque, payment, delivery or privacy request are handled by the Life Legacy support team.
Support and complaints
Email support@lifelegacy.co.za or call +27 75 872 9621. Include your name, order or payment reference and a concise description. Never send a password, PIN, one-time code or full card number.
Payment disputes
Use support@lifelegacy.co.za for duplicate, incorrect or disputed charges. The same monitored address is used for customer payment support and Paystack dispute notifications.
Privacy and account deletion
Email privacy@lifelegacy.co.za for privacy rights requests, or follow the account deletion process.
Business details
Trading name: Life Legacy
Legal entity: smartMI Services (Pty) Ltd
Registration number: 2015/350740/07
Registered address: 1st Floor, No. 5 High Street, Rosenpark, Bellville, Western Cape, 7551, South Africa
Website and service
The public website is www.lifelegacy.co.za. Secure memorial creation, plaque activation and family account features operate at app.lifelegacy.co.za.